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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Shipman

John Shipman

March 17, 2026

5  out of  5
rating by John Shipman
"Thanks for the great service and big savings on my insurance. Michelle is great to work with!!"
We responded:
"Thanks for the kind review, John. Glad we could help!"
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James Beavers

March 9, 2026

5  out of  5
rating by James Beavers
"Very friendly and helpful"
We responded:
"Thanks for the kind words James!"
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Kathy DOWDY

March 6, 2026

5  out of  5
rating by Kathy DOWDY
"Always receive fast efficient service and everyone is very pleasant and helpful"
We responded:
"Thanks Kathy! Please feel free to reach out if there is anything else you need regarding your claim."
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Andy Runyan

February 25, 2026

5  out of  5
rating by Andy Runyan
"We were staring at a $450/ month increase in auto rates after adding a teenage driver. Aiden and the team got our rates back to where they were manageable without sacrificing any coverage or raising our deductible. Home rates were right in line with the market. Friendly customer service to boot!"
We responded:
"Hi Andy, thank you for taking the time to give Aiden and our office such a great review! Glad we could save you guys some money. Appreciate the opportunity! "
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Bryan Wiggins

February 18, 2026

5  out of  5
rating by Bryan Wiggins
"Saved me a ton of money on my insurance by swapping to State Farm. Aiden was easy to work with. Thanks"
We responded:
"Hi Bryan, thanks for taking the time to review our office. Glad we were able to save you some money!"
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Jennifer Talley

February 16, 2026

5  out of  5
rating by Jennifer Talley
"Aiden made switching my Auto and setting up my home owners policy so easy! He is very polite and professional and I would recommend all of my friends to give him a call if you are in need of insurance or if you are paying too high a premium through another company"
We responded:
"Thank you for such a great review, Jennifer! We're glad to have you!"
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Keirstyn Jackson

February 5, 2026

5  out of  5
rating by Keirstyn Jackson
"Aiden reached out to me as a former customer to review my policies and see if he could lower my rates. Not only was he able to save me $70 on my car insurance, but he also quickly found options that doubled my home and flood coverage. Aiden was extremely professional, knowledgeable, and responsive throughout the entire process. I highly recommend working with him for your insurance needs."
We responded:
"Thank you for taking the time to leave such a positive review! We are glad you had such a wonderful experience with Aiden and that we were able to give you great coverage at a great price!!"
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Caleb Finley

January 29, 2026

5  out of  5
rating by Caleb Finley
"Aiden was extremely helpful on my insurance quote. He was knowledgeable, friendly, and not pushy at all. He explained everything thoroughly. Very easy to talk to, definitely recommend! Also, State Farm saved me $400/month over Nationwide for same coverage on auto/home/umbrella. I had no idea there could be that much difference."
We responded:
"Thank you, Caleb. We appreciate your business. So glad to have you on board!"
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jason cacc

January 29, 2026

5  out of  5
rating by jason cacc
"Michelle is great! 👍👍 👍 very clear and informative 👌"
We responded:
"Thank you for your business and for the kind words, Jason!"
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Karen Forester

January 14, 2026

5  out of  5
rating by Karen Forester
"We have been with Kenny Ford for 37 years. They have always gone above and beyond to help us when we have a claim or needing insurance. We have our home, life, vehicles and farm with them. Their office staff is extremely helpful and answers all of my questions without hesitation."
We responded:
"Thanks Karen! You and Joel are the best, and I appreciate you both!!"
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shelia edgin

January 7, 2026

5  out of  5
rating by shelia edgin
"Aiden was very helpful, courteous, and quick on customer service."
We responded:
"Thank you for taking the time to give us a 5 Star review and thank you for your business!"
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Pam Graham

January 6, 2026

5  out of  5
rating by Pam Graham
"We are from Newport but my Aunt’s illness had me handling her household affairs in Paragould. This company and especially Aiden convinced me to immediately change to State Farm. We so appreciate their accommodating us with a great explanation of benefits and kindness throughout all of our dealings."
We responded:
"Thank you for the kind words, Pam. We appreciate you! "
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Joe Holland

December 26, 2025

5  out of  5
rating by Joe Holland
"This...this insurance agent, this man right here! Did an amazing job , laughed with me actually a human being who did his job and made sure me and my wife's car was insured, and made my day better with humility and respect, this man deserves the highest praise and definitely needs to train more coworkers to be like him Mr Aiden helped a lot! Thank you good sir - Mr Holland"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bridget Carter

December 14, 2025

5  out of  5
rating by Bridget Carter
"Jake is always very helpful & handles all our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Allen

December 5, 2025

5  out of  5
rating by Daniel Allen
"Jake did a great job on my homeowners policy."
We responded:
"Thanks for the opportunity to be your insurance agent Daniel. We appreciate you!"
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Tyler Stevens

December 3, 2025

5  out of  5
rating by Tyler Stevens
"Jake and the crew have been great to work with. Insurance you get what you pay for. May not be the cheapest but always been an easy and smooth process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hunter Massing

December 3, 2025

5  out of  5
rating by Hunter Massing
"Aiden was very eager to help anyway he could. He listened to what we needed, and offered better coverage at a better price. He was flexible, and gave us plenty of time to consider our options. He was very quick to get everything done and worked around our schedule. I would recommend Aiden to anyone who is looking for insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ali Perry

Ali Perry

December 1, 2025

5  out of  5
rating by Ali Perry
"I have had the best experience! Our agent Aiden was extremely considerate, kind, and helpful anytime my husband and I called. He was able to lower our car insurance by $200 even after I got a new car! Cannot say enough good things about State Farm or the agent who helped us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paragould Storage

November 26, 2025

5  out of  5
rating by Paragould Storage
"Kenny Ford and his staff did an excellent job from start to finish. It’s a great place to get insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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edith “Great Granny” Therrien

November 24, 2025

5  out of  5
rating by edith “Great Granny” Therrien
"Found Kenny Ford Agency on line and wanted to switch my State Farm Auto Policy to a local agent. When Michele answered the phone I knew I was in the right place. She took care of everything, all I had to do was respond to an email from my previous agent, confirming the change. She even reminded me of Renters Insurance, something I wanted but hadn't looked into yet. Now that's taken care of. Sent me all the information I needed via emails. If you need help call Michele at Kenny Ford Agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim sanderson

November 24, 2025

5  out of  5
rating by Kim sanderson
"I love working with the staff. They're very helpful. Very friendly. They have great insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Danforth

November 7, 2025

5  out of  5
rating by Shirley Danforth
"Both Aiden and Jake have always been a pleasure to talk to."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rebbecca Moran

October 22, 2025

5  out of  5
rating by Rebbecca Moran
"Michelle is absolutely amazing! She helped us get a new car added to our insurance very quickly! We enjoy talking to her each time we call. Highly recommend her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly Lee

September 29, 2025

1  out of  5
rating by Kimberly Lee
"Customer service is a joke. Michele is probably the rudest agent I have ever dealt with. She was so ugly I canceled my policy and went to another agency to not have to deal with her and Kenny Ford was just as rude. That being said, Jake has always been so nice and helpful. If he had been handling my issues I feel the whole experience would have went in a different direction and I probably would have stayed with State Farm. Kenny claims the mistakes on my account have been fixed and a refund for the overpayments dating back to April are being refunded. I guess I’ll see if I receive a refund or not."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously. Your refund is being processed. Feel free to contact us if we can provide additional help with the refund. "
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Lana Moore

September 29, 2025

5  out of  5
rating by Lana Moore
"I worked with Michele to get some information I needed, and to get some things changed. She was amazing! She has great customer service skills, and she answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"