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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bridget Carter

December 14, 2025

5  out of  5
rating by Bridget Carter
"Jake is always very helpful & handles all our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Allen

December 5, 2025

5  out of  5
rating by Daniel Allen
"Jake did a great job on my homeowners policy."
We responded:
"Thanks for the opportunity to be your insurance agent Daniel. We appreciate you!"
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Tyler Stevens

December 3, 2025

5  out of  5
rating by Tyler Stevens
"Jake and the crew have been great to work with. Insurance you get what you pay for. May not be the cheapest but always been an easy and smooth process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hunter Massing

December 3, 2025

5  out of  5
rating by Hunter Massing
"Aiden was very eager to help anyway he could. He listened to what we needed, and offered better coverage at a better price. He was flexible, and gave us plenty of time to consider our options. He was very quick to get everything done and worked around our schedule. I would recommend Aiden to anyone who is looking for insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ali Perry

December 1, 2025

5  out of  5
rating by Ali Perry
"I have had the best experience! Our agent Aiden was extremely considerate, kind, and helpful anytime my husband and I called. He was able to lower our car insurance by $200 even after I got a new car! Cannot say enough good things about State Farm or the agent who helped us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paragould Storage

November 26, 2025

5  out of  5
rating by Paragould Storage
"Kenny Ford and his staff did an excellent job from start to finish. It’s a great place to get insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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edith “Great Granny” Therrien

November 24, 2025

5  out of  5
rating by edith “Great Granny” Therrien
"Found Kenny Ford Agency on line and wanted to switch my State Farm Auto Policy to a local agent. When Michele answered the phone I knew I was in the right place. She took care of everything, all I had to do was respond to an email from my previous agent, confirming the change. She even reminded me of Renters Insurance, something I wanted but hadn't looked into yet. Now that's taken care of. Sent me all the information I needed via emails. If you need help call Michele at Kenny Ford Agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim sanderson

November 24, 2025

5  out of  5
rating by Kim sanderson
"I love working with the staff. They're very helpful. Very friendly. They have great insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Danforth

November 7, 2025

5  out of  5
rating by Shirley Danforth
"Both Aiden and Jake have always been a pleasure to talk to."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rebbecca Moran

October 22, 2025

5  out of  5
rating by Rebbecca Moran
"Michelle is absolutely amazing! She helped us get a new car added to our insurance very quickly! We enjoy talking to her each time we call. Highly recommend her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly Lee

September 29, 2025

1  out of  5
rating by Kimberly Lee
"Customer service is a joke. Michele is probably the rudest agent I have ever dealt with. She was so ugly I canceled my policy and went to another agency to not have to deal with her and Kenny Ford was just as rude. That being said, Jake has always been so nice and helpful. If he had been handling my issues I feel the whole experience would have went in a different direction and I probably would have stayed with State Farm. Kenny claims the mistakes on my account have been fixed and a refund for the overpayments dating back to April are being refunded. I guess I’ll see if I receive a refund or not."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously. Your refund is being processed. Feel free to contact us if we can provide additional help with the refund. "
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Lana Moore

September 29, 2025

5  out of  5
rating by Lana Moore
"I worked with Michele to get some information I needed, and to get some things changed. She was amazing! She has great customer service skills, and she answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hannah Lowe

September 25, 2025

5  out of  5
rating by Hannah Lowe
"We worked with Michele and she answered all of our questions and made the process so smooth!! Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lavonda Dement

July 23, 2025

5  out of  5
rating by Lavonda Dement
"Very nice to call Kenny ford state farm Very easy and nice talk with them"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joey and Raena Bombara

July 18, 2025

5  out of  5
rating by Joey and Raena Bombara
"We absolutely recommend Jake Trahan from State Farm! Great responsiveness, great service, and great premiums."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Austin Huber

June 2, 2025

5  out of  5
rating by Austin Huber
"I can’t say enough good things about Aiden at State Farm! He went above and beyond to help us switch from Progressive and ended up saving us $170 per month on our home and auto insurance bundle. The entire process was smooth, transparent, and stress-free. Aiden was incredibly knowledgeable, patient, and answered all our questions thoroughly. It’s rare to find someone who genuinely cares about getting you the best deal without compromising coverage. Highly recommend working with him thank you, Aiden!"
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Janiece Hetler

March 26, 2025

5  out of  5
rating by Janiece Hetler
"Great experience very friendly always willing to help no matter what ! I would highly recommend them to everyone! 10/10"
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Carol Baker

February 4, 2025

5  out of  5
rating by Carol Baker
"Anytime that I need information, Michelle is available and very knowledgeable as well as the other employees in the State Farm office in Paragould, AR."
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Jacqueline Smith

August 28, 2024

5  out of  5
rating by Jacqueline Smith
"I have been met with knowledge, expertise and professionalism by agents that make you feel like they know you personally every time I speak with anyone in Kenny Ford’s office. Rates are better than anywhere else and you get better coverage. They don’t try to sell you anything that you might not need and they all seem very happy to explain whatever you need to understand in a way that you understand it. . I’d give them 100 ⭐️ if I could."
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Charles Palmer

July 21, 2024

5  out of  5
rating by Charles Palmer
"Professional and friendly service from Kenny and his team. And the premiums saved us significantly compared to our previous insurance provider."
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Faith Steffey

June 11, 2024

5  out of  5
rating by Faith Steffey
"These guys are awesome! Every time I call with a question they are always quick to help me out and explain anything I don’t understand. My agent, Jake, always is very patient with me and always goes above and beyond. Thanks Jake from State Farm! 😄"
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Donna B

March 27, 2024

5  out of  5
rating by Donna B
"The excellent care and service I received are secondary to the kindness and thoughtfulness Lennon and Kenny have shown! They listened to my needs, explained the elusive things about insurance and they helped me to find the perfect coverage for my home and auto! I highly recommend calling them to see for yourself!"
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Angela Ramsey Peaster

August 21, 2023

5  out of  5
rating by Angela Ramsey Peaster
"Love my local Kenny Ford insurance agent. Jake always makes my experience seamless."
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Evelyn Sparks

August 14, 2023

5  out of  5
rating by Evelyn Sparks
"Landon, was great to work with. He help clear up a royal mess with my account. I would highly recommend Lenny Ford - State Farm."
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Jennifer Kingston

August 7, 2023

5  out of  5
rating by Jennifer Kingston
"I absolutely LOVE Kenny Ford State Farm! Always there when we need something!"